Hi I set up my atmotube and got a license but its showing the atmotube is connected to a different algo account than my algorand account and I dont know how thats possible. Im not sure what made that happen. I am very confused if its linked or not because I see two different algo accounts. How do I unlink the algo account to my sensor and link it to the proper one. Is there a way to reset my sensor? Reply
Hi, the Atmotube is linked to the Algorand wallet created by the PlanetWatch App. If you need support, please send an email at [email protected] Reply
Hi, I have 5 sensors that I will spread out in my city between family members. Is there a way to have all 5 sensors contribute to one wallet? I saw the AMA where someone asked, however, it was just stated “yes you can” but no instructions. I couldn’t find any online either. Any help would be excellent. Reply
Hi, yes, you need to send an email at [email protected] with this information: – The sensors code; – The actual wallet addresses; – The new wallet address where you want to move the sensors. Reply
So. I got today my first 9 Planets in Algorand Wallet. No what? How can I exchange them for Algo? Or should I just stack planets? Thanks Reply
Need to pay the License in Planet Token but i have only Algo. Can I convert Algo in Planet token or will you accept Algorand for payment? Sorry im a newbie. Reply